Sales Executive (Japan Market, Insurance)

Our Client:
Our client is one of the top Insurance companies in Japan. They are currently looking for a Sales Executive (Japan Market) to join their Singapore Office. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers

The Responsibilities:
• Customer Support Servicing of new & existing Japanese Clients, both corporate and individual
• To prepare & process Quotation, issuing renewal notice
• To ensure regular visits to corporate client’s premises at least once a year or more as to make sure client’s demand/need as well as to enhance relationship with clients
• To quote any risks following underwriting decision
• To review all renewal policies & to recommend new cover (if any) and to improve cover if necessary
• To review coverage and rates for unfavourable loss ratio clients, and to take necessary measures together with Claim Division timely when needed
• To follow-up all renewals to ensure policies are being renewed
• To co-ordinate with internal divisions on documents, claims and other matters
• To attend to all client’s enquiry & complaints
• To assist in premium collection within 60days premium warranty period
• To prepare reports for marketing committee meeting
• To ensure that all documentations comply with the COP standards
• Any other marketing duties assigned when needed
• To support Japanese Expats requests which are related to using Japanese language (including communication between Japan HQ) when needed

・新規および既存の日本顧客へのサポート
・見積書作成、更新通知発行
・顧客ニーズ把握のため年1回以上の訪問
・リスク見積もり、更新ポリシー確認・改善
・損失率の高い顧客への対応
・更新手続きフォローアップ
・内部部門との連携
・顧客問い合わせ・クレーム対応
・保険料回収支援
・報告書作成
・COP基準に準拠した文書管理

The Requirements:
• At least 3 years of experience in the Insurance sector
• Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers
• Equipped with the following certificates: BCP, Com GI, PGI and HI
• Able to work independently and as a team
• Meticulous and attention to details

・BCP、Com GI、PGI、HIの資格保有
・独立して、またチームとして働ける能力
・細部への注意力、慎重な対応ができる
・日本語ビジネスレベル（業務上必要なため）
・英語ビジネスレベル（業務上必要なため）

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114521