Job Description
Job Title: Senior Regional IT Systems Engineer
Our Client: A well-regarded intellectual property firm in the Asia-Pacific, specializing in patent, trademark, and design protection. They assist clients across numerous sectors in securing and managing their IP rights.
Key Responsibilities:
* Operational: Oversee the infrastructure to ensure optimal performance, streamline IT processes, actively plan for preventative maintenance, manage resources, and ensure compliance is adhered to for process consistency
* Strategy and Planning: Contribute to the infrastructure strategy for future needs, develop resource plans for projects and change requests, and work on new initiatives
* Projects & Change: Serve as the technical lead, ensuring the team delivers on project requirements and drives continuous infrastructure improvements in the region, maintaining consistency in change execution
* Vendor Management: Oversee vendor relationships, managing service agreements, deliverables, and cost control for infrastructure or process-related partnerships
* People Management: Collaborate with the Head of IT Operations to set performance objectives for the team, manage performance, provide feedback, allocate resources, and support business needs
* Additional Requirements: May be needed for after-hours or weekend work on an as-needed basis, depending on business demands
Requirements:
* Qualifications & Experience: Diploma or higher in IT/Computer Science, with at least 5 years of relevant experience
* Regional & Language Skills: Experience in supporting Asia Pacific inclusive of Hong Kong and China
* Technical Knowledge: Expertise in Microsoft 365, cloud, and virtualization technologies
* IT Operations: Excellent skills in IT operations, Help Desk processes, and infrastructure maintenance
* Soft Skills: Excellent communication, influencing abilities, and teamwork, with the ability to manage stakeholders at all levels
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: JO-240916-363474