Channel Partner Manager

Our Client’s Service/ Product: Business Solutions/ IT office automation

The Responsibilities:
Channel Partner Manager
• Maintains and expands relationships with assigned Channel Partners, System Integrators
• Manage sales pipeline, monthly sales forecast and identify new business opportunities
• Responsible for achieving sales for hardware and non-hardware, profitability
• Provide resources & support on product knowledge & sales strategies
• Provide machine demo whenever required
• Provide available sales tools for partners to utilize
• Manage conflict with indirect and direct sales teams by good communication internally and external through strict adherence to channel rules of engagement.
• Ensures partner compliance with partner agreements
• Assesses, clarifies and validates partner needs on an ongoing basis
• Objection handling on partners’ feedback and end users’ service issues
• Coach and train partners to sell full suite of products and solutions
• Develop incentive programs for Channel Partners
• Follow up AR issues for Channel Partners and end users

Administrative Role for Channel Partners:
• Provide administrative support for all channel partners
• Register all leads registration request and request transfer of account when needed
• Process sales related documentations – PO, contracts, sales requisition, credit grading, new customer code creation, transfer ownership
• Price support submission
• Update on stocks availability request

The Requirements:
• Min. Diploma in business or related field with 3 years of experience in channel management or sales
• Proficiency in customer relationship management (CRM/SAP) software
• Strong verbal and written communication skills, with experience presenting to partners and stakeholders
• Knowledge of sales techniques and strategies
• Ability to build and maintain relationships with partners
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 107156