Sales Support Executive

Our Client:
Our client is a prominent Japanese company, specialising in Sealing Technologies and Services. They are currently looking for an experienced Sales Support Executive to join their growing team in Singapore.

The Responsibilities:
• Support the sales team to liaise with new/ existing clients and related parties
• Generate regular sales reports (e.g., sales forecasts, sales performance metrics, pipeline reports) for management review
• Ensure accurate reporting of sales forecasts, customer orders, and account information
• Receive and process customer orders accurately, ensuring all details are correct, and promptly communicate any discrepancies
• Monitor the end-to-end order fulfilment process, from order placement to delivery
• Coordinate with logistics and shipping teams to ensure on-time delivery of semiconductor products to customers
• Support the team in managing customer queries, complaints, and follow-up actions
• Ensure customer satisfaction through timely responses to inquiries with efficient problem-solving skills
• Any other duties that may be assigned

The Requirements:
• Minimum Degree/Graduate Diploma in any field
• Possess good communication skill both written and verbal
• Ability to work independently
• Good user knowledge of MS Excel
• Willingness to travel (Asia regions)

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: 115768