Job Description
Job Title: Customer Service Assistant (Manufacturing/Electronics)
Our Client: Our client, a leading technology solutions provider, specializes in offering innovative engineering services and products in sectors like wireless communications, RF microwave, and semiconductors. With a focus on cutting-edge technology and sustainable solutions, the company provides comprehensive support from product development to market launch, helping clients across various industries meet their evolving needs.
Responsible for managing customer and vendor orders from start to finish, ensuring efficient processing, timely delivery, and seamless handling of returns to maintain customer satisfaction.
The Responsibilities:
* Oversee the end-to-end order process, including entry, delivery coordination, and return management
* Coordinate shipments with customers, transporters, and warehouses, ensuring timely clearance and delivery following established procedures
* Serve as the main point of contact for customers and internal/external stakeholders, addressing issues related to orders, planning (including inventory optimization), and logistics support
* Collaborate with vendors to track and monitor the progress of orders
* Perform additional duties as assigned
The Requirements:
* Minimum GCE 'N'/'O'/SPM Level
* At least 1 year in the manufacturing or electronics industry preferred, but fresh graduates are welcome to apply
* Proficient in MS Office applications
* Strong attention to detail and problem-solving abilities
* Excellent interpersonal skills and a customer-oriented mindset
All shortlisted candidates will be contacted
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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep
JO Reference: JO-241209-371632